QUALITY


QUALITY POLICY

CAPITAL’s quality policy is based on “Customer Satisfaction”. Our aim is to provide premium quality service to all our clients.

In order to maintain customer satisfaction, it is evaluated whether the customer’s conditions are met or not, and the changing expectations of the customer, these are announced to the employees, product improvement and certification works are performed. Training sessions are organized inhouse in order to raise product and service awareness, the smallest dissatisfaction about the product or service is taken into consideration and reform procedures are carried out.



RECEIVING INSPECTION OF PURCHASED PRODUCTS
  • Chemical and Physical testing of each raw material as per control; plan with reference to raw material standard of purchased bright bars, casting and other assembly spares
  • Dimensional inspection of purchased bright bars, forgings, castings and other assembly spares.
INPROCESS INSPECTION
  • Set-up approval of manufacturing process as per defined control plan with reference to drawing prepared.
  • In process inspection as per define control plan with reference to drawings prepared on hourly basis.
  • Separate identification and traceability of non-conforming products at in process stage.
FINAL INSPECTION
  • 100% Visual inspection of each lots produced as per defined plan with reference to visual defects like operation missing, rusts, blow holes rough finishing, dent marks, tool marks and input material defects.
  • Sampling dimensional inspection of all critical dimensions as per defined control plan with reference to drawing prepared.
  • 100% dimensional inspection of major critical dimensions of small tolerances as per defined control plan with reference to drawing, prepared.
  • Separate identification and traceability of non-conforming products as final stage.
PRE-DISPATCH INSPECTION
  • Pre-dispatch inspection before deliver the products to customer as per their requirements along with inspection report and separate identification of inspected samples with reference to customer or internal drawing.
OUR COMMITMENT TO THE ENVIRONMENT
  • We are dedicated to protecting the environment and encouraging everyone who works at the Company to participate in environmental activities. We will continue to be a responsible corporate citizen playing a meaningful role in helping to resolve environmental issues.

Capital Engineering is committed providing the highest quality products and services that will meet, and exceed standards set forth by our customers. Our goal is to be the benchmark for the industrial we serve.